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Policies

Policies

The mission of Red Rock Pet Resort is to provide a safe, fun, and stimulating social environment for your pet during your weekday business hours, weekends, and vacations.

To ensure the safety and health of your pet and our other guests, we require all guests to agree to the following rules and regulations:

Age:
All dogs and cats must be at least 4 months of age or older.

Spaying & neutering:
All dogs and cats 7 months or older must be spayed or neutered.

Vaccinations:
All dogs and cats must have up-to-date vaccinations.

Owners must submit written proof of DHLPP (Parvo and Distemper) and Bordetella vaccinations for dogs, and Rabies vaccinations are required for all dogs over 4 months of age.

Cats must have written proof of FVRPC, FeLV and Rabies vaccinations.

Health:
All pets must be in good health. Owners shall certify their pet(s) are in good health and have not been ill with a communicable condition in the last 10 days. Upon admission, all pets must be free from any condition which could potentially jeopardize other guests.

Behavior:
All pets must be non-aggressive and not be food or toy protective. Owners shall certify their pet(s) have not harmed or shown any aggressive or threatening behavior towards any person or any other animals. Please remember, your pet will be spending time with other pets, and the safety and health of all animals, as well as our staff, is our main concern.

Enrollment Application & Pet Care Agreement:
All pet owners must have an up-to-date, approved and signed Application/Agreement on file in our office.

Fees:
Fees are based on a daily rate or a Prepaid Savings Plan for both boarding and doggie daycare.
Prepaid Savings Plans that offer substantial discounts from the daily rate are available in 7, 14 and 21 day packages.

Days and Hours of Operation:
Monday through Friday from 7:30 a.m. to 6:00 p.m.
Saturday from 9:00 a.m. to 5:00 p.m.
Sunday from 1:00 p.m. to 5:00 p.m.

Sunday hours are for pickup and drop off of boarding animals only, there is no Doggie Daycare.

Reservations:

Reservations are required for all boarding appointments and first-time doggie daycare pets.

Contact Us

Location

Office Hours

Sundays are for pick up & drop off of boarding pets only, no Doggie Daycare

OFFICE HOURS

Monday:

7:30 am-6:00 pm

Tuesday:

7:30 am-6:00 pm

Wednesday:

7:30 am-6:00 pm

Thursday:

7:30 am-6:00 pm

Friday:

7:30 am-6:00 pm

Saturday:

9:00 am-5:00 pm

Sunday:

1:00 pm-5:00 pm