Please print the following Enrollment Application and Pet Care Agreement, fill them out, and bring them with you when your pet first visits Red Rock Pet Resort. Please bring your pet's current immunization records as well. You may also Fax them to (435) 986-0687.
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Owner’s Last Name _________________________ First Name ____________________________
Enrollment Application
This is an Agreement between Red Rock Pet Resort and the pet owner (hereinafter called "Owner") whose signature appears below:
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1. Owner agrees to pay the rate for pet care provided in effect on the date pet is checked into Red Rock Pet Resort.
2. Owner agrees to pay all costs and charges for special services requested and all veterinary costs for pet during
the period said pet is in the care of Red Rock Pet Resort.
3. Owner agrees that pet shall not leave the facility until all charges due are paid by Owner or proper payment arrangements
are agreed upon by both parties.
4. Owner agrees that all checks are deposited the day they are received. A service charge of $25 will be assessed when checks
fail to clear the bank on which drawn. The service charge will be increased to $40.00 if the check is not redeemed within one
week.
5. Cancellation Policy: Red Rock Pet Resort has a 24-hour cancellation policy for non-holiday boarding and a three
(3) day cancellation policy for holiday boarding. Holidays shall be considered New Years Day, Memorial Day,
Easter Sunday, July 4th, Labor Day, Thanksgiving, and Christmas Eve and Day. If you do not cancel your
reservation in accordance with our cancellation policy, you will be charged 50% of the total reservation fee. A credit
card number is required to book holiday reservations. Please understand that space in our facility is in high demand, and we
must follow our cancellation policy.
6. By signing this Agreement and leaving pet with Red Rock Pet Resort, Owner certifies to the accuracy of all
information given about said pet. Red Rock Pet Resort reserves the right to deny admittance to Owner's pet for any
reason at any time.
7. Red Rock Pet Resort shall exercise reasonable care for the pet delivered by Owner to Red Rock Pet Resort. If
interactive daycare is provided, Owner recognizes and accepts potential risks involved in such activity. It is expressly
agreed by Owner and Red Rock Pet Resort that Red Rock Pet Resort's liability shall in no event exceed the lesser of
the current chattel value of a pet of the same species per animal admitted. The Owner further agrees to be solely
responsible for any and all acts of behavior of said pet while it is in the care of Red Rock Pet Resort, to include
payment of costs for injury to staff or other animals or damage to facilities caused by the pet.
8. There is always the possibility a grooming accident could occur. Grooming equipment is sharp, and even though we
use extreme caution and care in all situations, possible problems could occur including cuts, nicks, scratches, quicking of
nails, etc.
9. Owner specifically represents to Red Rock Pet Resort that, to the Owner's knowledge, pet has not been exposed to
any contagious diseases within a thirty-day period prior to check-in. During the period of this Agreement, Owner also
agrees to notify Red Rock Pet Resort of any known exposure of pet to a communicable disease and keep pet from
attending Red Rock Pet Resort until pet is symptom- free for a minimum of 10 days or has veterinary clearance.
Owner further agrees to maintain currency of vaccinations as required by Red Rock Pet Resort.
10. Owner specifically represents that he or she is the sole owner of pet, free and clear of all liens and encumbrances.
11. All charges incurred by Owner shall be payable upon pick-up of pet or when billed by Red Rock Pet Resort. Red
Rock Pet Resort shall have, and is hereby granted, a lien on pet for any and all unpaid charges resulting from services
provided by Red Rock Pet Resort. The Owner hereby agrees that in the event the charges are not paid when due in
accordance with this contract, Red Rock Pet Resort may exercise its lien rights upon 10 days written notice given by
Red Rock Pet Resort by certified mail to address shown on contract.
12. If pet becomes ill or is injured, or if the state of the animal's health otherwise requires professional attention, Red
Rock Pet Resort, in its sole discretion, may engage the services of a veterinarian or administer medicine or give other
requisite attention to the animal, and the expenses thereof shall be paid by Owner
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13. By signing this Agreement you agree to hold Red Rock Pet Resort, its owners, operators, and employees, harmless
from any damage, loss, or claim arising from any condition of the undersigned pet, either known or unknown to Red Rock
Pet Resort. It is further understood this clause applies to any and all pets groomed.
14 Any controversy or claim arising out of or relating to this Agreement, or the breach thereof, or as the result of any
claim or controversy involving the alleged negligence by any party to this Agreement, shall be settled in accordance
with the rules of the American Arbitration Association, and judgment upon the award rendered by an arbitrator may be
entered in any Court having jurisdiction thereof. The arbitrator shall, as part of the award, determine an award to the
prevailing party of the costs as such arbitration and reasonable attorney's fees of the prevailing party.
I have read and agree with all of the terms of this agreement:
Owner ___________________________________________ Date _________________
Red Rock Pet Resort ________________________________ Date _________________
For Office Use Only
Policies, Agreement, Profile _________
Staff Screened _________________ Computer Entry ____________
First Day _________________ Referred by: _____________________
Contact Information
Owner
Name: Last: ______________________ First: __________________
Address: _________________________________ City: _______________ State: ________ Zip Code: ______________
E-mail: ________________________ Home Phone: ( )_________________ Work Phone: ( ) _________________
People, other than yourself, who are authorized to pick up your pet(s):
1. ___________________________________________________
2. ___________________________________________________
3. ___________________________________________________
Emergency Contact Person
Name: ________________________________________
Home Phone: ( ) _____________________ Work Phone: ( ) ________________________
Pet Information (for additional pets, please use the Additional Pet form at bottom of page)
Name: __________________________ Type of Pet (e.g., cat, dog): ________________
Sex: ______________ Color: ___________ Breed: _________________________
Birth Date: _______________ Age: ____________Weight: _______________
Spayed/Neutered: Yes ______ No ________
Does your pet have any health concerns or aggression issues we should be aware of? Yes______ No ______
If so, please explain: ________________________________________________________________________
_________________________________________________________________________________________
_________________________________________________________________________________________
Veterinarian
Name: _____________________________________________
Address: _______________________________ City: ______________ State: ________ Zip Code: ___________
Phone: ( ) ____________________ Fax: ( ) ___________________________
How did you hear about us? Phone Book ______ Sign _____ Internet _______ Radio ________
The Spectrum _____ Friend _____ If you checked “friend,” please give us his/her name:
____________________________________ Other Referral Source: _________________________________
Name of Pet: ____________________ Dog/Cat: _______
Male: ______ Female: ______ Color: ________ Breed: ______________
Birth Date: __________ Age: _____ Weight: ______ Spayed: ______ Neutered: ______
How does your pet get along with other resident animals? ___________________________
Has your pet ever shown aggression toward another animal or person? Yes: ____ No:_____
If so, please explain: ___________________________________________________________________________
____________________________________________________________________________________________
Has your pet ever bitten another animal or person? Yes: ______ No: ______
If so, please explain: ___________________________________________________________________________
____________________________________________________________________________________________
Does your pet have any health concerns we should be aware of? Yes: ______ No: ______
If so, please explain: ___________________________________________________________________________
____________________________________________________________________________________________
____________________________________________________________________________________________
Additional Pet