ABKA BILL OF RIGHTS
                                                    FOR BOARDING AND DAYCARE PETS


             As a member of the American Boarding Kennels Association, this boarding kennel and daycare
              facility freely acknowledges and willingly accepts the serious responsibility involved in the care of
              your beloved pets.  As a part of that responsibility, we maintain membership in ABKA and are
              committed to operate our kennel and daycare in accordance with the ABKA code of ethical conduct.
                       Implicit in that code are the following pledges:


                                                                             Our Pledge to Your Pet

            1.  We will care for all boarded and daycare pets with kindness and will place their welfare
                  above all other business considerations.

             2.  We will provide security and safety for all boarded and daycare pets by means of
                  proper kennel design, good animal handling procedures, adequate separation between
                  animals boarded, and by keeping all pet boarding and daycare areas free of potential
                  hazards

             3.  We will maintain a sanitary environment for all boarded and daycare pets.

             4.  We will provide vigilant supervision of all boarded and daycare pets by competent,
                  conscientious personnel and will respond appropriately to any sign of distress or
                  emergency.

             5.  We will provide individual water containers and clean water to each boarded pet.

             6.  We will provide an adequate and proper diet to each boarded pet.

             7.  We will seek veterinary assistance whenever appropriate, the choice of veterinarian to be
                  governed by kennel policy, as explained during check-in.

             8.  We will require proper immunizations for all boarders, as specified in our pre-entry
                  procedures.

             9.  We will administer owner-provided or veterinary-prescribed medication in accordance with
                  instructions.

           10.  We will take appropriate measures to control parasites within the kennel and daycare
                  environment.

           11.  We will maintain temperatures within healthful limits and will take appropriate precautions
                  to protect animals that have special temperature requirements.

           12.  We will provide protection from the elements and from excessive exposure to the sun to all
                  boarded and daycare pets.

           13.  We will provide adequate ventilation to minimize possible exposure to harmful bacteria or
                  viruses.

           14.  We will provide comfortable levels of light in all boarding and daycare areas.

           15.  We will provide individual sleeping areas that are large enough to accommodate normal
                  postural movements.

           16.  We will provide adequate exercise opportunities in areas that are safe, secure, clean, and
                  large enough for each boarded and daycare pet to exercise properly.


           
                                                                             Our Pledge to You

            1.  We will deal honestly, fairly and respectfully with the public and will put the welfare of our
                  boarded and daycare animals and service to our customers above personal gain.

             2.  We will honor our commitments to our customers, whether they are made in our advertising,
                  or in person, and will avoid inaccurate or misleading claims about the care that we provide.

             3.  We will respect the confidential nature of our kennel/client relationship and will not release
                  client information to unauthorized individuals.

             4.  We will strive to maintain and advance the professional competence of our staff by taking
                  advantage of the educational opportunities available to us.

             5.  We will endeavor to resolve any disputes that might arise in a fair, amicable, and professional
                  manner.


             If at any time you should feel that we have not lived up to these commitments, we sincerely
            urge you to bring the matter to our attention.